Our Services
Tourism Operation Certificate and Star Upgrade
From check-in to housekeeping, restaurant service to check-out, every detail shapes the guest experience. That is how we approach your certification process.
Scope of service
- Tourism operation certificate application consultancy
- Current state and gap analysis for star upgrades
- Readiness plan against the classification criteria
- Application file and process follow-up
- Mystery guest assessment
- Service quality and guest experience reporting
- Improvement recommendations for development areas
How we work
Assessment
We compare your current state with the requirements of the target class.
Roadmap
We prioritise the work and build a plan specific to your business.
Application and follow-up
We prepare your file and follow the process through to the outcome.
Frequently asked questions
Does AGY Strategic issue the certificate?
No. AGY Strategic provides consultancy; certification, approval and audit decisions are made by the relevant authorised bodies. We prepare your business and manage the process with you.
What is a mystery guest assessment?
It is an evaluation of your property through a guest’s eyes. We identify your strengths and development areas and recommend ways to raise service quality.
How long does the process take?
It depends on your current position, the scope and the timetable of the relevant body. We assess your situation in the first meeting and give you a realistic schedule.
Other services
- Sustainable Tourism and GSTC Consultancy
- Investment Incentive Certificate and Investment Consultancy
- ISO Management Systems and Environmental Consultancy
- Zero Waste, Green Key and Environmental Certification
- Data Protection (KVKK) and VERBIS Consultancy
- Corporate Training and Audit Services
- Software and AI Solutions
- Energy and Business Development Consultancy
- International Partnerships, PR and Project Consultancy